EASYLABEL5® Multi-User Installation Instructions
If you purchased the Multi-user license version of EASYLABEL5, you should have received a CD-ROM and a Multi-User WIBU-Key.
WARNING: In order to use the EASYLABEL 5 Multi-User, clients MUST be running the Microsoft TCP/IP protocol. DO NOT attempt to install this software if the clients are using the Novell NetWare TCP/IP protocol. All computers used with the EASYLABEL Multi-User version (the WIBU-Key Server and all client machines) must have the Microsoft TCP/IP protocol installed and configured correctly. Microsoft TCP/IP is the protocol used by the license management software to communicate between the client machines and the WIBU-Key Server.
The steps to install the EASYLABEL Multi-User software are as follows:
NOTE: Do NOT install a USB Multi-User WIBU-Key until the AFTER the WIBU drivers are installed. Installing a USB WIBU-Key before the WIBU drivers are installed will cause the WIBU-Key to be added to Device Manager as an ‘unsupported device’ and the WIBU drivers will not be able to find the key.
Select a computer that will be the WIBU-Key Server. This computer must be running Windows 95b, 98, ME, NT4, 2000, or XP. Ensure the Date is correctly set on the potential server computer. In order to serve licenses to other computers on the network, the computer selected, as the WIBU-Key Server must be running and have the WIBU-Key ‘Network Server’ application loaded. In general, you should select a computer that remains powered on.
Install the WIBU key network server application on the PC selected to be the WIBU key server. You can use the “autorun” installation screens to do this. Select your language and then Click the install Button, select “Install EASYLABEL Multi-User” from the list then click “Install the Wibu License Server”. The Wibu Drivers/License Server will be installed. Alternatively, you could run the SETUP32 program from the ‘Wibukey32’ folder on the CD-ROM if you have a 32 bit operating system or run the SETUP64 program from the ‘Wibukey64’ folder on the CD-ROM.
Plug the Multi-User WIBU-Key into a parallel or USB port on the selected computer. The WIBU-Key contains a code that defines the number of users allowed to run the EASYLABEL Multi-User application.
Once the WIBU-Key ‘Network Server’ application is installed it needs to be started whenever the PC is booted. A shortcut to the WIBU-Key ‘Network Server’ application can be placed in the ‘Start Up’ program folder (Windows/Start Menu/Programs/StartUp) or you could simply start the server manually each time the PC is booted. If the license server is Windows NT4, 2000, or XP the Network Server’ application can be run as a service. This option can be enabled when the WIBU-Key ‘Network Server’ is installed. To start the WIBU-Key ‘Network Server’ as a service after it is installed simply start the WIBU-Key ‘Network Server’ by selecting Start –> Programs –> WIBU-Key –> Network Server from the Start menu and then right click on the system tray icon and select “Start as service”. The WIBU-Key ‘Network Server’ application will then be restarted every time the computer is restarted. You will see “WkSvW32.exe” running in the Task Manager display.
The next step is to install the client version of the EASYLABEL Multi-User software on the selected client computers. This can be installed on as many computers as needed, the WIBU-Key Server will make sure that the number of copies running does not exceed the licensed user count. If there are no more licenses available, the user will be notified, and EASYLABEL will not start. For example, if you have a 5-user license, and EASYLABEL Multi-User is installed on 8 computers, only 5 of them can use the application at one time. If a user exits EASYLABEL Multi-User, then the license becomes available to another user.
When a user starts the EASYLABEL Multi-User application, the WIBU-Key Server will “give” that copy a license to run. When the application exits, it “gives” the license back to the WIBU-Key Server. In the case where a client computer crashes, or the user powers off the computer without properly shutting down, the WIBU-Key Server recognizes this fact and will take back the license (after a timeout period, currently set to 5 minutes).
If for some reason, the WIBU-Key Server crashes, or the Multi-User key stops working; the client computers will recognize this and issue a warning message. There is a built in protection period (currently set to 7 days) where the clients will continue to run without contact with the WIBU-Key Server. This requires that the client computers not be shut down or powered off during the 7-day period. The message issued to the users indicates that they should contact their system administrator to correct the problem. If the problem is corrected and the WIBU-Key Server is restarted, then clients will continue to run normally. If for some reason, the WIBU-Key Server cannot be restarted within 7 days, then EASYLABEL will issue a warning and then exit (saving any work in the process). Again, once the problem is corrected and the WIBU-Key Server is restarted, all clients will operate normally and no more warnings will be issued.
The WIBU-Key ‘Network Server’ can be moved to another computer by simply stopping the application from running on the old computer and then installing it on the new computer.
Remove the shortcut to the WIBU-Key Network Server application from the ‘Start Up’ program folder (Start/Programs/Start Up) on the ‘old’ computer if one is present.
Right click on ‘My Computer’ and select ‘Manage’
Click on the + next to ‘Services and Applications’ then click on ‘Services’.
Find ‘WIBU-Key Server’ in the list
Right click on WIBU-Key Server and select ‘properties’.
Change the Startup type to ‘Disabled” and click ‘apply’
To install the WIBU-Key Network Server application on the ‘new’ computer, simply follow the steps at the top of this document.
Remember to move the Multi-User Key to the ‘new’ computer.
To uninstall the WIBU-Key drivers and the WIBU-Key ‘Network Server’ application, select Start -> Settings -> Control Panel -> Add/Remove Programs. Select the “WIBU-KEY Setup (WIBU-KEY Remove)” and then click the “Add/Remove…” button.
If a Client is not able to find a license, select Settings –> Control Panel from the start menu. Double-click on the WIBU-Key Icon in Control Panel and then select the Network Tab.
Verify that the value for WkLAN Port Address matches the value at the WIBU-Key Server. If it does not, change the “User Specific” drop down to “Machine Specific” and enter the value the WIBU-Key Server has listed (the default is 22347). This port should be left open if there is a firewall present such as the one included in Windows XP SP2.
If you are crossing sub-nets verify with your network administrator that UDP Packets can be passed on this port.
There are 3 check boxes listed under ‘WIBU-KEY Subsystems’. The boxes marked “Local (Kernel)” and “WkLAN” should be checked.
If a Client periodically has problems getting a license or if it takes several attempts to get a license it is probably due to network latency. In these cases you should add the WIBU-Key Server to the WkLAN Server Search list. To do this select Settings –> Control Panel from the start menu. Double-click on the WIBU-Key Icon in Control Panel and then select the Network Tab. Under the WkLAN Server Search List at the bottom, try to browse to your server. If this fails to find your server, you may have to enter the server’s Machine Name or Static IP Address in the lower entry and then click ADD to add it to your WkLAN Server Search List.
NOTE: If you are running multiple WIBU-Key Servers on the same network you WILL need to add one of them to WkLAN Server Search List of each Client machine. If you do not each Client will take a license from BOTH WIBU-Key Servers.
When printing on the WIBU-Key license server PC to the same parallel port the WIBU-Key is on it may be possible for clients (or the server) to report that they have trouble getting a license. This is usually caused by a significant, ongoing data flow out of the port such as when printing using $all or alphanumeric incrementation. It may be necessary in these cases to move the printer off the back of the WIBU-Key to another port. If this is not possible, a USB WIBU-Key should be used.