Lost Data or Dropped Characters When Printing Parallel
Problem: Data is lost or characters are dropped when printing parallel with parallel WIBU-Key attached. This is most apparent with dot matrix printers but this can happen with any printer.
Cause: EASYLABEL is querying the key every 5 minutes these queries can cause a loss of data.
Solution: There are 2 parts to the solution:
Open the Windows Control Panel and double click on the WIBU-Key icon. Click the “Setup” tab. Make sure that the “shared with concurrent printer access” option is checked. This will be checked by default in installations of EASYLABEL higher than 18.104.22.1689.
Make sure that the parallel port is set to something other than ECP in the PC’s BIOS. The option does NOT work if the port is set to ECP!
If the above steps do not solve the problem then a USB WIBU-Key should be used.